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Shipping

Shipping Terms and Conditions

FREE STANDARD DELIVERY FOR ORDERS OVER AU$60*

* Free standard delivery within Australia for all orders of AU$60 or over, per transaction.
Australian standard delivery postage and handling charges are a flat rate of AU$10.00 for all orders under AU$60 per transaction. 

*New Zealand Standard Shipping fee is $25

Overseas Shipping** - Please contact us to arrange shipping outside of Australia & New Zealand. 

**Terms and conditions will apply.


Online Purchase - Your order will be processed through our secure payment facility powered by Paypal. You will receive an email confirmation once your order has been processed.

Email Purchase – you can submit your order via email to info@ecostorealbury.com and list the items you wish to purchase and we will get back to you within 24 hours (or the next business day) with an invoice and payment method.

Over the Phone Purchase -  (+61) 02 6021 1621 

Your order will be shipped within 4-7 business days

Availability of Stock

In some cases, it may occur that an item listed as available is in fact not in stock. We apologise if this occurs and we will contact you within 24 hours to arrange either a refund, the product to be placed on back-order, or an alternative purchase.


Payments

Processing Your Purchase

Please allow up to 2 days for processing. We send all parcels from Albury New South Wales Australia.  Parcels will arrive at most addresses within 1-4 days.

Dispatch Confirmation

Once your order has been approved and dispatched you will receive a confirmation email.

Express delivery will be incur an extra charge.

We use Australia Post Parcel Post, Express Post or EMS International Courier services for online orders.

If you require insurance on your parcel, please contact us at time of purchase for quote.

About Us

We are an Australian owned environmentally conscious business, offering an inspirational collection of fairtrade, natural and eco friendly products.

Through creating and developing sustainable relationships with our producers, suppliers, artisians and social enterprise groups, you the customer receive the satisfaction of knowing that when buying from us, you are contributing to the long term livelihood and well-being of many families and whole communities both in Australia and overseas.

Contact Us

info@ecostorealbury.com

Phone: +61 2 6021 1621

Open 7 days a week

ABN: 94050060574

489 Dean Street
Albury, NSW 2640










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